TERMS & CONDITIONS

Last updated on 14th October 2026.

Terms & Conditions

These terms apply to purchases made through universoul.world and the use of this website.

Universoul is an independent business operated by Krupa Patel in the United Kingdom. If you have any questions, please contact hello@universoul.world

Products & Orders

All products are described and photographed as accurately as possible. Please be aware that colours and appearances may vary slightly depending on your screen, and handmade or individually sourced pieces may have natural variations.

All prices are displayed in GBP (£). Product availability and prices may change, but any changes will not affect orders already accepted.

Once you've placed an order, you'll receive an email confirming its details. If an item is unavailable or there's an error with your order, I'll contact you and arrange a refund where appropriate.

Reiki Sessions

Reiki is a complementary practice intended to support relaxation, rest and general wellbeing. It is not a medical treatment or a substitute for professional medical advice, diagnosis or care.

Sessions are offered to women aged 18 and over. Please let me know before your appointment if you have any accessibility needs or preferences that may help you feel comfortable.

If you need to cancel or rearrange a session, please get in touch as soon as possible. Any applicable cancellation terms will be explained before booking.

Website Content

All original photography, writing, artwork and other creative content on this website belongs to Universoul or its respective copyright owners.

Please do not reproduce, distribute or use this material commercially without prior written permission.

General Information

I aim to keep the information on this website accurate and up to date, although occasional errors may occur. I may update these terms from time to time, with any changes applying to future orders or bookings.

Nothing in these terms affects your statutory rights.

These terms are governed by the laws of England and Wales.

For any questions, please email hello@universoul.world.